Troubleshooting

To identify the root cause of usability issues and performance bottlenecks, SafeSquid offers multiple levels of Troubleshooting assistance.

The troubleshooting section helps identify and resolve common issues encountered during SafeSquid deployment and operation.

Included Topics

Basic SOP: Review the standard operating procedures for SafeSquid.
Blank Report Page: Resolve issues with blank report pages.
Connection Failure on Websites: Fix connection failures when accessing websites.
Custom Categorisation Not Working: Troubleshoot issues with custom website categorization.
Disk Space and RAM are Full: Resolve issues related to full disk space or RAM.
DNS Failure: Fix DNS-related failures.
Failed To Fetch LDAP Entries: Troubleshoot LDAP fetching issues.
Installation Issues: Resolve installation-related issues.
Interface Access Denied: Troubleshoot interface access denial issues.
No Tar-Ball Support: Resolve issues with tar-ball support.
Not Generating Performance Plot: Fix issues with performance plotting.
Product Failure: Troubleshoot product-related failures.
Proxy Server Refusing Connection Error: Resolve connection refusal issues.
SafeSearch Not Working: Troubleshoot SafeSearch functionality issues.
SSL Inspection Issues

SafeSquid's troubleshooting tool provides a web interface to assist you in identifying common problems in accessing websites.